As noted in my 12 of 12 post over on Lemons2Lemonade, I received two Making Memories carousels from scrapbook.com which I had ordered late in 2008. I was anxious for them to arrive as my new studio organization/desk use hinges on their use. (Annoying character trait: I'm like that, everything has to be 100% ready to go before I can start. Anything.) When they finally arrived, I was so disappointed as they were damaged. I quickly got in touch with scrapbook.com and was assured new carousels were being sent out.
Kudos to scrapbook.com! Much to my delight, the replacement carousels arrived today: